Managed WiFi for UK businesses.
WiFi-as-a-service — Telexico designs, installs, monitors and supports your business WiFi end-to-end. Central management, 24/7 monitoring, UK engineer response, hardware refresh cycle handled. You get reliable WiFi; we handle everything else.
What we hear every week.
The frustrations behind why businesses search for managed wifi for business in the first place. If any of these feel familiar, the fix is straightforward.
WiFi installed once then never managed
Most business WiFi installs are one-off projects — kit installed, contractor leaves, nobody monitors or updates. 12 months later there's degradation nobody's seen.
DIY WiFi management eating staff time
Asking your office manager to manage WiFi isn't a great use of their time and doesn't deliver good outcomes — config drift, security patches missed, AP failures uncaught.
Hardware refresh costs ignored
Business APs typically refresh every 5-7 years for capability and security. DIY ownership means a big capex hit periodically; managed service amortises it.
No visibility into WiFi performance
Without monitoring, you don't know which APs are degrading, where coverage is patchy, what device count is hitting limits. Issues emerge only when staff complain.
Managed WiFi — WiFi-as-a-service for UK businesses
**Design and install (one-off):** site survey, AP design, VLAN topology, install with proper cabling — same as any Telexico WiFi install. **Then ongoing managed service:** 24/7 monitoring of AP health, performance and connectivity; UK engineer response on degradation; firmware and security updates applied centrally; periodic performance reviews; coverage adjustments as the business changes; hardware refresh handled on agreed cycle (typically 5-7 years for SME-grade APs). **One monthly fee:** covers monitoring, support, software updates, eventual hardware refresh. You get reliable business WiFi; Telexico handles everything else. Particularly suited to UK SMEs without dedicated IT staff or where IT staff have higher-value work to focus on.
The Telexico approach to managed wifi for business.
Six things our customers consistently tell us matter.
Design and install handled
Site survey, AP procurement, install, configuration, captive portal — all handled by Telexico engineers as part of the service.
24/7 monitoring of every AP
AP health, performance, client count, channel utilisation — monitored continuously. Telexico sees degradation before users notice.
UK engineer response on incidents
When an AP fails or degrades, Telexico's UK engineers respond — on-site break-fix where needed, SLA-backed response times.
Firmware and security updates handled
Telexico applies firmware updates and security patches centrally — no manual maintenance required from your team.
Periodic performance reviews
Coverage analysis, client count trends, performance metrics reviewed regularly — adjustments recommended as the business changes.
Hardware refresh in the service
Business APs refreshed every 5-7 years as part of the managed service — no surprise capex.
Built for UK SMEs without dedicated IT teams
Managed WiFi suits UK SMEs that need reliable business WiFi but don't have (or don't want) dedicated IT staff managing it. Restaurants, retail, professional services, healthcare, light industrial — operations where WiFi is critical infrastructure but managing it isn't the business's core competence. Treat it like utilities — pay a monthly fee, get reliable service, don't think about it.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
Hospitality with guest WiFi
Restaurants, hotels, cafés — guest WiFi is customer-facing, needs to work reliably, captive portal needs to be on-brand and current. Managed service keeps it working without staff effort.
Multi-site retail
Retail chains with WiFi for EPOS, staff devices, guest network — central monitoring across all sites, consistent specification, managed refresh cycle.
Professional services 5-50 staff
Office WiFi for laptops, mobile devices, hot-desking, guest access — managed service means the office manager isn't dealing with WiFi tickets.
Why UK businesses choose Telexico for managed WiFi
Telexico designs, installs and manages business WiFi for UK SMEs across hospitality, retail, professional services and light industrial. UK engineers, UK monitoring, UK support. Bundle with broadband, hosted VoIP and AI receptionist on one provider relationship.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
How does managed WiFi differ from a one-off install?
One-off install: contractor designs, installs, leaves. You own the kit, manage updates, handle failures, schedule eventual refresh. Managed service: ongoing relationship — Telexico monitors, updates, responds to issues, handles refresh — for a monthly fee. Suits businesses that want reliable WiFi without owning the management burden.
What's included in the monthly fee?
24/7 monitoring, firmware/security updates, UK engineer response on incidents (SLA-backed), periodic performance reviews, ongoing configuration tweaks as the business changes, eventual hardware refresh on agreed cycle. Initial design/install typically a separate project fee plus then monthly managed cost.
What's the hardware refresh cycle?
Business APs typically refresh every 5-7 years — for performance capability (newer WiFi standards), security (older firmware no longer supported), and reliability (hardware ageing). Telexico handles the refresh as part of the service — no capex surprise.
How does this compare to DIY WiFi management?
DIY: lower monthly cost (just hardware depreciation), but staff time on management, risk of unpatched security, no monitoring, surprise hardware refresh costs. Managed service: higher monthly cost, but offloads management burden, includes monitoring/response/refresh. Suits businesses where staff time has better uses.
Can I get managed WiFi without broadband from Telexico?
Yes — we can manage WiFi at premises where broadband comes from another provider. Bundled with Telexico broadband is operationally simpler (one provider for the whole network) and often more cost-effective.
What's the response SLA on managed WiFi incidents?
Typical: 4-hour response for standard tier; faster for premium tier. AP failure (single AP) usually has minimal user impact thanks to overlapping coverage; full controller or significant degradation gets priority response. UK engineer on-site within SLA where remote resolution isn't possible.
How much does managed WiFi cost?
Indicative: monthly £50-300 depending on AP count and tier, plus initial design/install project fee. Bundled with Telexico broadband meaningfully cheaper than buying separately. Real quotes against your specific premises and operational pattern.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.