Connectivity
Security
Mobile & IoT
Industries
24/7 sensitive call handling. Reliable broadband for funeral management software. CCTV for premises security. Communications that reflect the dignity of your service.
For a funeral director, a missed call is never just a missed call. At-need calls — families contacting you in the immediate aftermath of a bereavement — require immediate, compassionate response. Pre-need enquiries need professional handling that reflects the seriousness of the decision. Telexico provides communications systems designed around the specific sensitivities of funeral service.
Everything below is available as a standalone service or as part of a managed package. Mix and match what your business needs.
Configure out-of-hours routing to your duty phone, a standby team member or a human answering service. At-need calls never reach a voicemail. We configure the system so overnight and weekend calls route appropriately — urgent at-need calls to a duty manager, general enquiries to a professional message with a call-back promise.
Your auto-attendant greeting and voicemail messages are written and recorded with the tone appropriate to funeral service. 'For immediate assistance following a bereavement, press 1' — not a generic 'press 1 for sales.' We work with you to get the wording exactly right.
FrontRunner, Eulogy, Obitus and other funeral management platforms require reliable internet connectivity. We install full fibre FTTP with automatic 4G backup — so a broadband outage never affects your ability to manage services, documentation or family communications.
Professional CCTV covering premises entrance, vehicle access, chapel of rest corridor (external only — never internal) and office areas. Remote viewing for the duty manager. Footage retained for 30 days.
Keep your existing local numbers. If you have branches in different areas, each has its own number routing to the appropriate team. Families always reach someone who knows their local area.
Family personal data, death certificates and financial records require secure handling. Cyber Essentials certification and managed security protect your firm and demonstrate responsibility to the families who trust you.
Click any service to learn more.
We'll assess your current communications and design a system that reflects the standards of your service.
Book Free Consultation →Yes — the auto-attendant can present options ('For immediate at-need assistance, press 1. For general enquiries, press 2') with different routing for each. At-need calls go to the duty phone; pre-need enquiries go to a voicemail or scheduled call-back.
We work with you to write and record appropriate greetings. We can use a professional voice artist for the recording to ensure the right tone. The standard Telexico setup fee includes one custom recorded greeting.
Yes — all existing numbers are ported to the new VoIP system at no charge. Families and community contacts calling your existing numbers experience no change.
Our Assure X failover product detects an internet outage within seconds and switches to 4G backup automatically. Calls continue uninterrupted. We monitor the primary connection and call you when it's restored.
Yes — we work with independent single-branch directors and multi-branch groups across the West Midlands. Our entry-level packages start from £9.99/user/month with no minimum user requirement.
Based in Wolverhampton, we serve businesses across the entire UK — VoIP, broadband and security installs nationwide.
We'll assess your current communications and design a system that reflects the standards of your service.