Is Telexico CityFibre?

No — Telexico is an independent UK ISP that resells CityFibre-based products through wholesale channels. CityFibre owns the underlying alt-network; Telexico delivers the managed service to your business.

How do I know if CityFibre is at my address?

Telexico runs a live address-level check — we look up CityFibre coverage at your specific postcode and unit. Sometimes available now, sometimes coming, sometimes not their network. Honest answer in 24 hours.

Is CityFibre faster than Openreach?

At headline tiers similar (both deliver 1Gbps+). CityFibre is more consistently symmetric at competitive pricing — useful where upload matters. Openreach's footprint is wider nationally; CityFibre's footprint is denser where they've built.

Is CityFibre cheaper than Openreach?

Often slightly — especially at symmetric tiers — but it varies by product and provider. Telexico quotes against your specific address and gives you the comparison honestly.

What's the install time?

Typically 10-15 working days where the building is already CityFibre-enabled. Where the building isn't enabled, CityFibre civils may add 4-8 weeks. Survey first confirms.

What about VoIP over CityFibre?

Works very well — CityFibre's symmetric upload supports hosted VoIP with plenty of headroom. QoS configured on the managed router so voice always stays clear.

Can you bundle hosted phones?

Yes — most CityFibre customers do. One Telexico provider, one bill, one engineer when something needs attention.

CityFibre · UK alt-network · Gigabit symmetric · UK install · Live support

Hosted IP telephony.

Cloud-based business calling over the internet — hosted IP telephony with VoIP phones, full features and no on-site hardware. From £5 per user.

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Tailored around your business, not a fixed package.

Free infrastructure review — no obligation, no hard sell, no commodity pricing pressure.

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⚡ Free review 💬 Tailored to you 🔒 No obligation

Based & managed

Bill & UK team

Day install

What is hosted IP telephony?

Your phone system, in the cloud.

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Hosted in the cloud

No on-site PBX — the system lives in secure data centres.

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Hosted VoIP phones

Desk handsets, softphones or mobile apps.

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From £5 per user

Lower running costs, no big upfront spend.

Why move to it

Switch-off ready, flexible, supported.

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PSTN switch-off ready

Old lines retire by 2027 — IP telephony already runs over the internet.

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Scales instantly

Add or remove users on demand.

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Fully managed

We run, update and support it.

Common questions

Frequently asked questions

Is hosted IP telephony the same as hosted VoIP?

Yes — they describe the same thing: business calls carried over the internet from a cloud-hosted system.

Do I need special phones?

You can use VoIP handsets, softphones or just your mobile.

Can I keep my number?

Yes — we port your existing numbers.

Networks & options

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Hosted IP telephony.

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