On a renewal with BT, Virgin Media or TalkTalk? Send us your current setup and we'll review what you have, what you pay, and where we can simplify. Free infrastructure review →
Home › Business problems
Business problems

Every missed call is a customer you paid to attract.

You spent money making the phone ring — then reception was at lunch. Here's the layered fix that catches everything, without hiring anyone.

See it working on your calls

Review my current setup

Tell us about the business and the calls you miss. We set up a demonstration on your own greeting and call types, and quote it plainly.

What do you need help with? (optional · pick any)

No hard sell·2-hour response, Mon–Fri·01902 427 427

Telexico Web UC: recent calls and company chat
Every call, capturedCalls, messages and call notes in one place, so nothing a caller said is lost.
What the caller gets

A call answered, a booking made, your team told.

Each step is something the AI receptionist actually does on the call; nothing here is a mock-up.

Answered, every timeIn your business name, 24 hours a dayNo queue, no voicemail, no missed call
The caller is understoodAsks what they need and who they areHandles the questions you have scripted
Action takenBooks the appointment or captures the enquiryTakes a message when a person is needed
Your team toldEmail or SMS straight to the right personUrgent calls can be passed through live
Logged in the portalTranscript and summary of every conversationSearchable by name, number or word

The leak nobody measures

Businesses track marketing spend to the penny and then lose its output at the front desk: the 1pm caller who hits voicemail (and doesn't leave one — most don't), the two calls that arrive together, the 5:31pm enquiry ringing a locked office. The first fix is simply seeing it: a missed-calls report shows exactly how many calls died last week and when — a number that changes staffing conversations instantly. Most owners guess low. Nearly all of them are wrong.

The layered fix

No single tool fixes this; the layers do. A queue holds the second simultaneous caller professionally instead of losing them. Overflow rules ring a manager's app when reception can't answer within your chosen seconds. And the AI receptionist backstops the rest — lunchtimes, after hours, the mad half-hour — answering naturally, booking appointments into your real diary, and texting a summary of every conversation. Deployed overflow-first, it takes zero risk: it only ever answers calls that were previously dying in voicemail. Businesses typically discover they were losing more than the whole setup costs, monthly, before they measured.

Telexico, in use

Never miss the call that pays.

  • Answered 24/7 in your business name
  • Bookings taken, leads captured, enquiries qualified
  • Every conversation logged for your team
Get my free review
Telexico Web UC: recent calls and company chat
AI receptionist (overflow-first)Call queuesSee your missed callsAI answering buyer's guide

Every call, answered.

Frequently asked questions

How many calls are we actually missing?

More than you think — the report answers it precisely, by hour and day. It's free with our systems and routinely the most persuasive document we produce.

Will customers accept an AI answering?

Deployed as overflow, the comparison isn't AI versus human — it's AI versus voicemail, and callers strongly prefer being helped. It answers naturally, books real appointments and hands anything complex to your team.

Can it start only after-hours?

Yes — that's the recommended zero-risk start: it takes only the calls that currently ring into an empty office, and earns its way into busier hours from there.

More problems, solved: Microsoft 365 Mess · Slow Business Internet · Business Internet Keeps Dropping · Poor Office Wifi · all →

Chat on WhatsApp
Want help finding the right setup?
Tell us what you need — we’ll call you back within the hour.