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Managed IT

A firewall is a service, not a box in a cupboard.

The firewall that protects you is configured by experts, updated relentlessly and watched — the one that doesn't is just a warm plastic ornament.

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Tell us what you run today: users, devices, Microsoft 365 and who looks after it now. We come back with an honest review of the gaps and what it costs to close them.

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Telexico Web UC: keypad, directory and call notes in the browser
One supplierPhones, broadband, WiFi, security and IT from one UK team, in one portal, on one bill.
What gets built

Five layers, in the order attackers meet them.

The controls that stop the attacks that actually happen to small businesses, built from the base up.

Endpoints protectedModern EDR on every laptop and PC, not 2010 antivirusPatched and documented
Managed firewallWeb filtering, intrusion prevention, VPN or zero-trust accessMonitored and kept current
Email defendedPhishing and impersonation filtered before the inboxMFA on every account
Backup that restoresMicrosoft 365 and files backed up off-siteRestores tested, not assumed
Cyber EssentialsGap assessment, remediation, certificateThe badge that wins contracts

Why 'we have a firewall' usually isn't true

Most businesses technically have a firewall — installed years ago, configured once, firmware never updated, rules nobody understands, admin password taped underneath. That's not protection; that's decoration. Threats change weekly, and an unmanaged firewall degrades from shield to liability — known vulnerabilities in old firmware are literally catalogued for attackers. Managed means the opposite: business-grade hardware chosen for your size, rules written for how you actually work, firmware patched as releases land, logs monitored for the anomalies, and changes made by engineers in minutes when you need a new service opened — properly, not 'allow everything to make it work'.

What ours includes

Supply and expert configuration (or takeover of decent existing kit), content filtering where you want it, secure remote-access termination with MFA, intrusion prevention tuned rather than defaulted, monthly patching, monitoring with real alerts, and documented rules — so the firewall isn't a mystery box only one departed engineer understood. Priced as a modest monthly service per site. The comparison that matters: a managed firewall costs less per month than one hour of the incident response it prevents.

Telexico, in use

One team for all of it.

  • Phones, broadband, WiFi, security and IT under one relationship
  • A named engineer who knows your set-up
  • One portal, one bill, UK support
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Related: Managed IT (pillar) · Microsoft 365 · Email security · Cyber security

One supplier. One bill.

Frequently asked questions

Can you manage the firewall we already own?

If it's business-grade and supportable, yes — audit, reconfigure, document, manage. If it's end-of-life we'll say so with evidence, not upsell reflex.

Will filtering slow the internet down?

Correctly sized, no — modern business firewalls inspect at full line speed. Sluggishness usually means the wrong device for the bandwidth, which sizing fixes.

Do we need one at every site?

Every site with its own internet connection needs its own protection — managed centrally as one estate, priced sensibly per site.

More Managed IT: Microsoft 365 Backup · Microsoft Copilot For Business · Microsoft 365 Support · Email Impersonation Protection · all →

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