Why 'we have a firewall' usually isn't true
Most businesses technically have a firewall — installed years ago, configured once, firmware never updated, rules nobody understands, admin password taped underneath. That's not protection; that's decoration. Threats change weekly, and an unmanaged firewall degrades from shield to liability — known vulnerabilities in old firmware are literally catalogued for attackers. Managed means the opposite: business-grade hardware chosen for your size, rules written for how you actually work, firmware patched as releases land, logs monitored for the anomalies, and changes made by engineers in minutes when you need a new service opened — properly, not 'allow everything to make it work'.
What ours includes
Supply and expert configuration (or takeover of decent existing kit), content filtering where you want it, secure remote-access termination with MFA, intrusion prevention tuned rather than defaulted, monthly patching, monitoring with real alerts, and documented rules — so the firewall isn't a mystery box only one departed engineer understood. Priced as a modest monthly service per site. The comparison that matters: a managed firewall costs less per month than one hour of the incident response it prevents.
Related: Managed IT (pillar) · Microsoft 365 · Email security · Cyber security
Frequently asked questions
Can you manage the firewall we already own?
If it's business-grade and supportable, yes — audit, reconfigure, document, manage. If it's end-of-life we'll say so with evidence, not upsell reflex.
Will filtering slow the internet down?
Correctly sized, no — modern business firewalls inspect at full line speed. Sluggishness usually means the wrong device for the bandwidth, which sizing fixes.
Do we need one at every site?
Every site with its own internet connection needs its own protection — managed centrally as one estate, priced sensibly per site.