Upgrading to full fibre.
Migrating from FTTC, ADSL or copper landlines to full fibre — managed end-to-end by Telexico. Number porting coordinated, kit replaced, cutover scheduled around your operation, zero disruption to live business.
What we hear every week.
The frustrations behind why businesses search for upgrading to full fibre in the first place. If any of these feel familiar, the fix is straightforward.
PSTN switch-off in 2027 forces the migration
BT switches off ISDN and copper PSTN by January 2027. Every UK business still on copper must migrate. Planning now beats panic in 2026.
Worry about losing the phone number
Existing business numbers carry years of marketing and customer history. Number porting concerns stop businesses moving — we handle it cleanly.
Worry about downtime during cutover
Mid-day broadband and phone outages aren't acceptable. We schedule cutovers around your operation — typically out-of-hours with parallel running.
Different providers for different parts of the move
Carrier for the line, separate VoIP provider, separate WiFi, separate failover — five providers fingers pointing at each other when something goes wrong. One provider eliminates it.
Full fibre migration, managed end-to-end
Telexico handles full fibre migration end-to-end: line check at your address, design proposal, number porting initiated (typically 2-4 weeks lead time), FTTP install scheduled (typically 10-15 working days), VoIP platform pre-configured, parallel-running setup so existing services stay live until cutover, scheduled out-of-hours cutover with engineer on-site or on-call, post-cutover monitoring for 48-72 hours. Existing broadband and phone services stay alive throughout — cutover is the only window with minimal interruption.
The Telexico approach to upgrading to full fibre.
Six things our customers consistently tell us matter.
Project-managed migration
One Telexico project manager owns the whole move — from line check to cutover to post-go-live monitoring.
Number porting handled cleanly
Your existing UK numbers transfer to the new VoIP platform — no stationery, marketing or Google listing changes.
Parallel running during the transition
Old and new services run in parallel for 1-2 weeks during the migration — old line stays live until cutover.
Out-of-hours cutover
Switch happens at a time that suits your operation — typically evenings or weekends to minimise visible interruption.
Monitoring through the migration
Telexico monitoring active throughout the cutover window so we catch any issue before it affects operations.
One provider afterwards
After migration, one Telexico relationship for fibre plus phones plus WiFi plus AI receptionist — single bill, single support.
Built around real UK business migration risk
Most businesses can't afford a day of downtime to migrate. Our migration approach is built around that reality — parallel running, scheduled cutover, monitoring during the transition. The business carries on operating; the migration happens in the background. We've migrated hundreds of UK businesses from FTTC and ISDN to FTTP without operational disruption.
How it works for businesses like yours.
Three real-world setups we deliver across the UK.
Businesses still on ISDN copper landlines
Forced migration before 2027 anyway — better to do it now while the team has bandwidth than under deadline pressure.
FTTC businesses outgrowing the bandwidth
Cloud apps, video meetings, multi-user video, hosted VoIP — FTTC chokes. FTTP migration removes the bottleneck.
Multi-provider setups consolidating
Businesses with separate carriers for broadband, phones and WiFi — migration plus consolidation onto one Telexico relationship simplifies the operation.
Why UK businesses choose Telexico for full fibre migration
We've migrated hundreds of UK businesses from copper to FTTP — converted offices, retail, hospitality, healthcare, manufacturing. Project-managed, parallel-run, scheduled cutover, post-migration monitoring. UK engineers, UK support, one provider relationship after the move.
What you actually get from Telexico.
Honest about scope. No aggressive sales tactics, no surprise renewal jumps, no tier-1 call-centre triage. Real UK engineers, transparent pricing, one provider relationship across the stack.
UK-based provider
Wolverhampton-headquartered. Engineers cover the West Midlands daily; UK-wide install via our partner network. Real UK engineer support, UK data residency, UK contractual relationship — not US-routed SaaS.
Real engineer support
When you call Telexico, you reach someone who can actually fix things. Response SLA backed by real engineering capacity rather than call-centre headcount. Named account manager for ongoing customers.
Free infrastructure review
Every engagement starts with a no-obligation audit of your current setup. Honest recommendation — sometimes that's "stay with your current provider after negotiation." We'd rather be honest than oversell.
Transparent pricing
What you sign for is what you pay — including renewal. No teaser pricing that jumps 30-100% at year two. No mid-contract CPI shock. Predictable multi-year cost from day one.
One provider, one platform
Broadband, hosted VoIP, business WiFi, AI Receptionist, 4G/5G failover, CCTV consolidated onto one Telexico relationship. Single bill, single support number, single engineer when something needs attention.
Migration project-managed
Switching to Telexico isn't DIY. We handle contract audit, notice timing, ordering, parallel running, cutover, old-provider close-out. Customer-visible disruption typically measured in minutes.
Tailored around your business.
Tell us what you have now and what's frustrating you. We'll come back with a tailored review of where we can simplify, consolidate or improve it — no fixed-package pressure, no hard sell.
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Free infrastructure review
Send us your current setup. We'll review what you have, what you pay, and where we can simplify.
Frequently asked questions
How long does a full fibre migration take end-to-end?
Typically 4-8 weeks elapsed from kick-off to live, with most of that time being lead times (number porting 2-4 weeks, FTTP install 2-3 weeks). Active work is concentrated at the start (planning) and the cutover window (a few hours).
Do I have to change my phone numbers?
No — number porting moves them across cleanly. Existing UK landline numbers transfer to the cloud VoIP platform without any change to stationery, marketing, Google listing, or what customers dial.
How much downtime is there during cutover?
Typically a few minutes — sometimes seconds — during the actual switch. Often customer-invisible. Scheduled out-of-hours to minimise even that. Old line stays live until the cutover so the business runs on the existing service right up to the moment of switch.
What about hosted VoIP migration?
Same approach. New VoIP platform configured in parallel, numbers ported, cutover scheduled. Often migrated at the same time as the broadband, sometimes separately if there's a reason.
Can you migrate me from BT or another major provider?
Yes — we handle migration from BT, TalkTalk, Virgin Media Business, Vodafone, Sky and the major altnets. Process is similar regardless of incumbent.
What about my existing kit?
Most existing kit gets replaced — managed router for fibre, IP phones for VoIP. Some compatible existing phones can be re-used. Telexico handles disposal of old kit if requested.
What's the cost of migration?
Install costs typically £150-500 for FTTP (waived in some packages), phone porting £15-50 per number. Monthly costs typically lower than legacy ISDN plus FTTC because VoIP and FTTP combined cost less than the old setup. We model the all-in 3-year cost before quoting.
Apply this to your business?
Reading the guide is one thing; applying it to your specific operation is another. Send us your current setup — we'll review what you have, what fits, and where to start. No hard sell, no fixed-package pressure.