From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
The Telexico Business Phone System Price Index.
What UK businesses actually pay for a cloud phone system in 2026 — drawn from anonymised Telexico quote bands across common team sizes. Transparent per-user, handset, install and porting figures you can compare your current bill against.
Compiled and reviewed by Mickey Mall, Director, Telexico Communications Ltd · Wolverhampton HQ · Updated 2026
Indicative monthly cost per user.
| Team size | Platform/app only | Fully managed | Typical handset (one-off) |
|---|---|---|---|
| 5 users | from £5/user | from £13/user | £45–£120 each |
| 10 users | from £5/user | from £12/user | £45–£120 each |
| 25 users | from £5/user | from £11/user | £45–£120 each |
| 50 users | from £5/user | from £10/user | £45–£120 each |
Per-user rates typically fall as user count and contract length rise. Figures are indicative bands from Telexico quotes, not a fixed price list — your exact quote depends on features, handsets and term.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Beyond the per-user line.
Installation
Provisioning and handset configuration, quoted per project. Remote setup is often included; on-site install where needed.
Number porting
Existing numbers ported across, typically completing in 5–14 working days. Nothing switches until the new line is live.
AI receptionist
Optional 24/7 AI call answering from around £150/month — answers, qualifies and books when your team can't.
Pricing, answered.
How much does a business phone system cost in the UK?
Platform-only pricing typically starts from £5 per user per month, with a fully managed business system from around £12 per user. Handsets are optional and quoted separately; installation and number porting are one-off costs. Final pricing depends on user count, features and contract length.
Is £5 per user the real price?
£5/user is the platform/app-only tier — calls, mobile app and core features. A fully managed setup with support, provisioning and handsets configured lands closer to £12/user. We quote both transparently so you can see exactly what each tier includes.
How long is a typical contract?
Business phone contracts commonly run 12–36 months. Longer terms usually reduce the per-user rate; we don't apply mid-contract price rises.
Every seat, fully loaded.