From the first ring to the recording.
The same cloud phone system routes every call the way your business works, then keeps a record of it.
Connectivity through steel and noise
Manufacturing sites defeat ordinary comms: steel-framed buildings that swallow signal, production noise that eats ringtones, offices at one end and goods-in at the other, and a growing layer of connected machines, scanners and quality systems that make the network production-critical. The industrial-grade approach: WiFi designed by survey for the actual building (mezzanines, racking, welding bays), rugged DECT handsets and loud ringers where phones must be heard over the line, connectivity with failover because downtime now stops production rather than email, and call routing that finds the works manager wherever on the floor they are. Customer-facing, the sales office gets professional handling while goods-in coordination and supplier calls route straight to the floor.
The complete stack for manufacturers
| Service | What it does for you |
|---|---|
| Business broadband | Failover-protected connectivity, because on a connected factory floor, the internet going down now means production going down. |
| Phone systems | Loud-ringer and rugged handsets for the floor, roaming DECT for managers, and clean separation between the sales office and goods-in. |
| AI receptionist | Answers 24/7 when your team can't, takes bookings and messages, and texts you the summary. |
| Business WiFi | Survey-designed coverage through steel and racking — for scanners, machines and people — with production systems on protected networks. |
| CCTV | HD coverage of the places that matter, viewable from your phone, professionally installed. |
| Business mobiles | SIMs on every major network, shared data, one clear bill for the whole team. |
Quick check: see what switching could save with our 30-second savings calculator — no email needed to see the number.
Every seat, fully loaded.
- Call recording, the Telexico Mobile App and Telexico Web UC included
- Handsets pre-provisioned and shipped ready to plug in
- Moves, adds and changes from the portal, no engineer visit
Every seat, fully loaded.
Frequently asked questions
Can WiFi work through a steel-framed factory?
Yes — with a proper survey and industrial access-point placement. Steel and racking are known engineering problems; the router-in-the-office approach is what fails, not WiFi itself.
Can phones be heard over production noise?
Yes — high-volume ringers, flashing indicators and rugged handsets are standard industrial kit, and roaming DECT means managers are reachable anywhere on the floor.
How critical is failover for a factory?
Increasingly, completely — when scanners, MRP and quality systems are cloud-connected, a line fault stops production. 4G/5G failover keeps the floor running through it.
More industries: Logistics, Couriers & Haulage · Warehouses · Multi-Site Businesses · all industries
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Tell us how your manufacturer actually runs — we'll recommend the right setup and quote it honestly. No hard sell.