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AI receptionists that book appointments 24/7. VoIP phone systems that never miss a new patient call. Fast reliable broadband that keeps your practice running.
Dental practices lose more revenue from missed calls than almost any other sector. A new patient calling to register, an existing patient chasing a referral, someone in pain needing an emergency appointment — every missed call is a missed opportunity, and often a patient who calls your competitor next. Telexico's communications suite is designed specifically around the needs of a busy dental practice.
Everything below is available as a standalone service or as part of a managed package. Mix and match what your business needs.
Your AI receptionist answers every call, 24 hours a day, 7 days a week. It understands natural speech, checks your calendar availability, books appointments directly, and sends confirmation texts. New patient enquiries at 9pm on a Sunday are handled and booked — no voicemail, no missed opportunity.
Replace your PSTN lines with a cloud VoIP system before the 2027 switch-off. Hunt groups ring all reception staff simultaneously. Overflow routes to the AI if all lines are busy. Call recording captures every conversation for compliance and training. All on one simple monthly bill per handset.
Dental software (SOE, Exact, R4), digital X-ray systems and CCTV all require reliable broadband. We install full fibre FTTP where available, with automatic 4G failover so a broadband outage never disrupts a busy clinic day.
Professional Hikvision CCTV covering waiting room, treatment corridors and car park. Door entry intercom so reception can visually verify visitors before buzzing in. Footage stored locally for 30 days, viewable on your phone remotely.
Patient records are sensitive data. Cyber Essentials certification, managed firewall and dark web monitoring protect your practice from the phishing attacks and ransomware increasingly targeting healthcare SMEs.
Automated SMS appointment reminders reduce your did-not-attend rate dramatically. Recall campaigns for hygiene appointments, check-up reminders and post-treatment follow-ups — sent automatically, tracked by response.
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We'll assess your current setup and show you exactly how much you could save — and how many patient calls you're currently missing.
Book Free Consultation →Our AI receptionist integrates with SOE (Software of Excellence), Exact and R4 practice management software for live appointment availability checking and direct booking. We'll confirm compatibility with your specific version during the free consultation.
Yes — we port your existing numbers to the new VoIP system at no charge. Your patients call the same numbers they always have. Porting typically takes 7–14 working days.
The AI receptionist handles out-of-hours calls. It can book appointments for the next available slot, take messages for urgent matters, and provide your emergency contact information for genuine dental emergencies.
Most dental practices are fully live within 5–7 working days of placing the order. We handle all configuration, porting and training. You don't need any IT expertise.
Yes — we work with NHS, private and mixed practices across the West Midlands. Our systems handle the volume and complexity of both NHS appointment types and private patient enquiries.
Based in Wolverhampton, we serve businesses across the entire UK — VoIP, broadband and security installs nationwide.
We'll assess your current setup and show you exactly how much you could save — and how many patient calls you're currently missing.