VoIP phone systems for retail businesses. Handle customer enquiries professionally, manage busy periods with call queuing, and never miss a sale. From £9.99/user/month.
Retail businesses often run with small teams handling everything simultaneously — stock, customers, phone and online orders. VoIP gives retail businesses a professional phone presence that works with their operation rather than against it.
Most businesses switching from ISDN or BT Business lines save 40–60% on their monthly phone costs.
Live on VoIP within 24–48 hours. Telexico handles all configuration, porting and training.
Staff answer calls on their smartphone using the business number — from anywhere.
GDPR-compliant call recording included. Essential for compliance, training and disputes.
Professional greetings and call routing for any business size — included as standard.
The price you sign is the price you pay for the full contract term.
An auto-attendant manages call queues professionally during peak periods. Customers hear their position in the queue rather than an engaged tone, reducing hang-ups and lost sales enquiries significantly.
Yes — Telexico's hosted VoIP connects all your retail locations on one system. Calls transfer between stores, hunt groups span multiple sites and management has a central view of all calls. Multi-site discounts apply.
Hunt groups ring all available extensions simultaneously. If all staff are busy, callers are queued professionally or offered voicemail-to-email. No call goes unanswered.
Yes — full number porting is included. Your customers keep calling the same number. The process takes 7–14 working days with zero service disruption.
We configure, port your number and train your team. Most businesses are live within 48 hours.