Families need to reach their loved ones. Staff need reliable, clear communication. Telexico delivers always-on VoIP with AI answering, failover and full call recording for care settings.
⚡ A missed call from a worried family member or an emergency that can't get through is unacceptable in a care environment. Your phone system has to be 100% reliable.
Every feature configured for your specific needs — not a generic business phone system.
AI answers family calls around the clock — routes to staff, takes messages and handles routine enquiries.
If broadband fails, calls automatically route via 4G. Families and staff can always get through.
All calls recorded for safeguarding, compliance and quality assurance purposes.
Each resident wing or department has its own direct dial number — families reach the right person immediately.
GDPR-compliant call handling with encrypted storage of all recordings.
Care staff and managers take calls on their mobiles when away from fixed phones.
Telexico's Assure X failover automatically switches calls to 4G backup within seconds. Families and emergency services can always reach you.
Our call recording, access controls and audit trails support CQC compliance requirements. We work with care providers to configure the system appropriately.
Yes. We configure individual DDI numbers for each wing, unit or communal area so families reach the right place first time.
Yes. We supply ruggedised and large-button handsets suitable for care environments alongside standard Yealink desk phones.
Configured for your industry. Installed and supported by Telexico. No hidden costs.