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CONTRACT ENDING GUIDE

Business Broadband Contract Ending?

A static IP is included with every Telexico business broadband connection in Contract Ending, allowing your Contract Ending team to access office systems remotely and configure port forwarding for business applications.

Your provider is about to auto-renew you at a higher price. Here's exactly what to do — and how to switch without losing a minute of connectivity.

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Beat any renewal quote
Contract buyout up to £500
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Keep your existing numbers

What to do when your contract ends

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Step 1 — Find your end date

Check your original contract or last bill. Most contracts auto-renew 30-90 days before expiry if you don't give notice. You may have less time than you think.

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Step 2 — Get competing quotes

Never renew without comparing. Call Telexico with your current price — we'll tell you honestly if we can beat it, and by how much.

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Step 3 — Give notice in writing

Most providers require 30-90 days written notice. Email or recorded post. Keep a copy. Don't just call — verbal notice often isn't accepted.

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Step 4 — Let us handle the switch

We coordinate the takeover of your line. Your connectivity continues uninterrupted. We deal with the paperwork with your old provider.

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Step 5 — Claim your buyout

If you're leaving mid-contract, we'll contribute up to £500 towards any exit fees. Subject to eligibility — ask us for details.

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Step 6 — Enjoy your savings

Better speeds, better support, better price — and a fixed contract with no nasty surprises mid-term.

⚠️ Common mistakes when switching

  • Missing the notice window and getting auto-renewed
  • Only giving verbal notice (not accepted by most providers)
  • Switching without checking if your number ports to the new provider
  • Not asking about exit fees before giving notice

Tell us your renewal date — we'll handle the rest

Even if your contract doesn't end for 6 months, start now. We'll remind you and make sure you're never caught out.

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