What is Starlink for Business?
Starlink is a satellite internet service operated by SpaceX. Unlike traditional satellite internet (which used geostationary satellites 35,000km away with terrible latency), Starlink uses a constellation of low-earth orbit (LEO) satellites approximately 550km above the Earth. This dramatically reduces latency to 20β40ms β low enough for VoIP calls and video conferencing.
Starlink Business is the commercial tier, offering priority bandwidth, higher speeds and a flatter, less obtrusive dish compared to the residential service.
Speed and Latency Comparison
When to Choose Starlink
Starlink makes sense for businesses where fixed-line fibre is unavailable, impractical or too slow to install:
- Rural locations β farms, country hotels, rural offices where Openreach full fibre won't reach for years
- Temporary or construction sites β live in 24 hours, no planning or wayleave required
- Mobile operations β Starlink can be vehicle-mounted for mobile businesses
- Backup internet β satellite is geographically diverse from terrestrial networks, making it an excellent failover
- Events and pop-up venues β deployable anywhere with a clear sky view
When to Choose Fibre Broadband
If full fibre is available at your premises, it's almost always the better choice for a business connection:
- Lower latency β critical for VoIP call quality and real-time applications
- More consistent speeds β not affected by weather, satellite congestion or solar activity
- Lower monthly cost β FTTP starts from Β£39.99/mo vs Β£140/mo for Starlink Business
- Symmetric upload β leased line fibre gives equal upload and download speeds
- SLA available β leased lines come with contractual uptime guarantees
Can You Use Both?
Yes β and for business-critical sites, we often recommend exactly this. A leased line or FTTP as the primary connection, with Starlink as a fully geographically independent failover. Our Assure X failover platform handles automatic switching between primary and backup connections with no manual intervention.
Is Starlink Good Enough for VoIP?
Generally yes, with caveats. Starlink's latency of 20β60ms is low enough for VoIP calls β BT's own threshold for acceptable VoIP quality is under 150ms. However, during heavy weather or peak satellite usage, latency can spike. For a business that depends heavily on VoIP volume (contact centres, busy reception lines), a fibre connection is more reliable. For occasional or moderate VoIP use at a rural site, Starlink performs well.
Frequently Asked Questions
Does Starlink work in bad weather?
Starlink performs well in most weather conditions including rain and wind. Heavy snow accumulation on the dish can reduce performance, but the dish has a built-in heater. Extreme weather (severe thunderstorms, blizzards) can temporarily reduce speeds. For business-critical use, always pair Starlink with a secondary connection.
Can Starlink support multiple users simultaneously?
Yes. Starlink Business supports 150β300Mbps which is sufficient for 10β20 simultaneous users doing typical business tasks. For bandwidth-heavy applications like 4K video or large file transfers, fibre is more reliable for multi-user environments.
Is Starlink available everywhere in the UK?
Starlink has near-complete UK coverage. However, you need a clear view of the northern sky with no obstructions. In urban areas with tall buildings or dense tree cover, a suitable mounting point may be difficult to find. We provide a free site survey to assess feasibility.
How long does Starlink installation take?
Self-installation typically takes 30β60 minutes once the equipment arrives. Telexico handles professional mounting, cable routing and router configuration. Most Starlink installations can be completed within 24β48 hours of equipment delivery.
What is the Starlink Business plan vs Standard?
Starlink Business offers priority bandwidth (meaning your connection is deprioritised less during peak times), higher typical speeds, a flatter dish design and commercial-grade support. For business use, always choose Starlink Business rather than the residential plan.
Get Starlink for Your Business
We supply, install and manage Starlink Business for UK companies. Free site survey to check suitability.
