Internet failover is a backup connection that activates automatically when your main line drops. Here's how it works and why it matters for your business.
A failover router monitors your primary connection constantly. If it detects a failure, it switches to a backup 4G/5G connection in seconds โ no action required from you or your staff.
A dual-WAN router supports both your main fibre/broadband and a 4G/5G SIM. Our Assure X service uses enterprise-grade DrayTek and Cradlepoint routers. Consumer 4G dongles will not switch automatically.
We use SIMs that roam across EE, O2, Vodafone and Three. If one network has issues in your area, the SIM connects to the next โ far more resilient than a single-network SIM.
Assure X switches in under 30 seconds. Cheaper solutions can take 2-3 minutes โ during which calls drop and card transactions fail. Always ask your provider for the specific switchover time.
VoIP phones, card payments, cloud software, CCTV remote access and email all continue working through Assure X failover. Staff typically don't notice the switchover.
Failover is reactive โ it activates when the primary fails. SD-WAN is proactive โ it uses both connections simultaneously, routing traffic intelligently across them. Assure X can be configured either way.
Our UK team will give you a straight answer and a fair price. No obligation.
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