Business leased lines.Dedicated, symmetric, SLA-backed.
Dedicated fibre direct from carrier exchange to your premises. Symmetric speeds 100Mbps-10Gbps. Business SLA with contractual restoration windows. Carrier-agnostic — we provision through Openreach, CityFibre, BT Wholesale, Virgin Media Business and other UK carriers depending on what fits your site.
Dedicated fibre, end-to-end, no sharing.
A leased line is a fibre-optic connection that runs dedicated from the carrier's exchange directly to your premises. Unlike business broadband (FTTP) — where your fibre joins others at the local aggregation point and shares onward infrastructure — a leased line is yours alone from end to end. That dedicated architecture is what delivers the three things that make leased lines fundamentally different from broadband: uncontended bandwidth (no peak-time degradation from other customers), symmetric speeds (upload matches download), and business-grade SLA with contractual response and restoration windows.
This is the appropriate product for operations where downtime has real cost: manufacturing during production hours, healthcare during clinical hours, financial services with regulatory uptime requirements, multi-site retail where central EPOS continuity matters across every site, very large symmetric bandwidth needs, and any business where the difference between 99.5% and 99.95% uptime translates to material operational impact. It is over-specification for typical UK SME use — most offices, smaller retail, hospitality, professional services do better with high-tier FTTP plus proper failover at a fraction of the cost.
For multi-site operations, a leased line provides the foundation for the rest of the business technology stack — business phone systems, hosted VoIP, SIP trunks for inter-site calling, Microsoft Teams Direct Routing, and centralised managed WiFi all run cleanly over leased line infrastructure with symmetric upload and predictable latency. The connectivity and communications layers work together as one platform rather than fighting each other across multiple suppliers.
The operational reality.
"Peak-time slowdown is killing operations"
Shared FTTP is great until peak time. Streaming households, neighbouring businesses, residential traffic — all competing for the same upstream bandwidth. For operations where consistent throughput matters at exactly the moment everyone else is on the network, contention is the problem. Leased lines eliminate it.
"Our upload speed cripples cloud workflows"
Openreach FTTP is mostly asymmetric — 900Mbps down, 115Mbps up at the top tier. Cloud backups, video conferencing, hosted apps, large file transfers all suffer when upload is the constraint. Leased lines are always symmetric — 200Mbps means 200Mbps in both directions.
"Downtime restoration takes too long"
Business FTTP SLA: typical 2-4 hour response, 24-48 hour restoration target. For operations where 24 hours offline is catastrophic, that's not protection. Leased lines have contractual 4-8 hour restoration windows backed by financial penalties — proper protection for proper operational risk.
"Production line stops when broadband fails"
Manufacturing operations relying on ERP systems, real-time monitoring, supplier EDI exchanges, MES platforms — all dependent on continuous connectivity. Hours of production downtime cost thousands. Leased lines plus proper failover deliver the SLA-backed reliability production operations actually need.
"Clinical hours can't tolerate outages"
Healthcare practices running practice management software, compliance call recording, telehealth, dental imaging during clinical hours — broadband-grade restoration windows aren't appropriate. Patient safety and compliance considerations justify leased-line SLA on the primary path.
"Multi-site EPOS continuity is critical"
Retail chains where central EPOS, inventory, payment processing flow through the head office — single-site primary connectivity failure can cascade across every store. Head-office leased line plus per-store failover delivers proper portfolio-level resilience.
Multi-carrier, properly installed, properly supported.
We're carrier-agnostic — we provision leased lines through whichever underlying carrier fits your specific address, speed and SLA requirement.
Multi-carrier provisioning
Openreach Ethernet First Mile (EFM) and Ethernet Generic Ethernet Access (GEA), CityFibre Ethernet, BT Wholesale Ethernet, Virgin Media Business Ethernet, Colt, TalkTalk Business Ethernet, and other UK carriers. We check every viable option at your specific address.
Free site survey
Engineers survey your specific premises before quoting — assessing route, civils requirements, cable entry points, mounting positions for terminating equipment, and SLA-appropriate router configuration. Quote is survey-led, not estimate-based.
Professional install end-to-end
Telexico project-manages the install: carrier coordination, civils oversight, internal cabling, router installation and configuration, integration with your existing infrastructure (phones, WiFi, AI receptionist). Customer-visible disruption minimised through pre-coordinated cutover.
Monitored 24/7
All leased lines under Telexico managed service are monitored continuously. Performance metrics, latency, packet loss, link state — all tracked. Issues identified before staff notice. Proactive carrier engagement when patterns indicate developing faults.
SLA-backed UK support
When something needs attention, you reach a UK engineer who can engage carrier support with proper escalation paths. SLA-backed response time, SLA-backed restoration target, service credits where SLAs are missed. Named account management for ongoing customers.
Integrated failover where appropriate
For operations where leased-line SLA is the primary requirement, we add diverse-path failover (FTTP on a different physical network, 4G/5G, or Starlink) via managed dual-WAN router. Even SLA-backed restoration takes hours — diverse-path failover keeps operations running through those hours.
When a leased line is genuinely the right answer.
Manufacturing site
Production ERP, MES, supplier EDI, real-time monitoring. 200Mbps-1Gbps symmetric leased line primary + 4G/Starlink failover. Production downtime cost justifies the £600-1,500/month investment.
Multi-site healthcare group
Practice management, compliance recording, dental imaging, telehealth. Head-office leased line with per-site FTTP and 4G failover. SLA-backed clinical-hours continuity. Patient safety drives the architecture.
Multi-site retail head office
Central EPOS, inventory, payment routing across 10+ stores. Head office leased line ensures retail operations continue even when individual store connectivity fluctuates. Portfolio-level resilience.
Financial services firm
Regulatory uptime requirements, FCA-supervised operations, compliance call recording with retention obligations. Leased line SLA provides documented uptime guarantee for regulatory compliance.
Large professional services office
100+ users, hybrid working, Microsoft Teams Direct Routing, hosted apps, compliance recording. Symmetric bandwidth supports parallel video conferences plus cloud workflows without degradation.
Large hotel or hospitality operation
Guest WiFi for 200+ rooms, EPOS across multiple bars and restaurants, conference and event spaces, back-office operations. Leased line carrying multiple operational VLANs through peak guest periods.
Leased line vs business FTTP — the real differences.
Both are fibre-optic business connectivity. The differences are operational, not marketing — and they matter for specific situations:
Contention. FTTP shares infrastructure at the local aggregation point; leased lines are dedicated end-to-end. Most of the time FTTP is fine. At peak times under heavy contention, the difference shows.
Symmetry. Openreach FTTP is mostly asymmetric (high download, lower upload). Leased lines are always symmetric. Critical for cloud workflows, video conferencing, hosted apps.
SLA. FTTP business-tier SLA: typical 2-4 hour response, 24-48 hour restoration target. Leased line SLA: 1-2 hour response, 4-8 hour restoration target, often with financial penalties to the carrier. Different orders of operational protection.
Install timeline. FTTP: 7-14 working days where infrastructure exists. Leased lines: 21-45 working days due to dedicated civil works.
Cost. FTTP at 1Gbps: typically £75-200/month. Leased line at 100-200Mbps: £400-1,000/month. The price difference reflects real infrastructure difference.
Honest recommendation. For most UK SMEs (offices under 50 users, restaurants, smaller retail, professional services), high-tier business FTTP plus proper failover delivers similar real-world outcome at significantly lower cost. For specific operations where the differences above translate to material operational impact, leased lines are genuinely the right answer.
Wolverhampton-headquartered. UK-wide install.
Telexico HQ is at 64 Chapel Ash, Wolverhampton WV3 0TT. Engineers cover the West Midlands daily; UK-wide install via our partner network.
Leased lines Wolverhampton
Carrier-agnostic provisioning across WV postcodes. Our home turf — engineers in the city daily. Real Wolverhampton install footprint including the i54, Pendeford and surrounding industrial estates.
Leased lines Birmingham
Brindleyplace, Colmore Row, Jewellery Quarter, Digbeth, Edgbaston and the wider B-postcode area. Multiple carriers available at most Birmingham business addresses — we identify the best route per site.
Leased lines Black Country
Bilston, Brierley Hill, Tipton, West Bromwich, Dudley, Walsall. Industrial-site experience including Pensnett, Saltwells, Aldridge and the Black Country trade and manufacturing base.
Not every business needs one. Here's how to tell.
Most UK SMEs are perfectly well-served by high-quality FTTP full fibre with proper 4G/5G failover. Dedicated leased line infrastructure becomes important when connectivity downtime directly impacts operations, revenue or compliance — not just because the marketing brochure recommends it.
A leased line is genuinely the right answer when one or more of the following applies to your business:
Manufacturing or industrial
Production runs depending on real-time cloud systems, ERP connectivity or factory-floor IoT — where every minute offline stops physical output.
Healthcare or clinical
Patient management systems, telehealth and clinical-grade compliance recording where uptime is often statutory, not just operational.
Multi-site retail
Central EPOS, inventory and reporting that cannot tolerate site-level outages — particularly during peak trading hours and seasonal rushes.
Large cloud operations
30+ staff on continuous video calls, cloud workflows or VPN access to head office. Productivity directly tied to bandwidth quality.
Heavy upload requirements
Video production, broadcast, design studios, security camera networks, cloud backup pipelines — anywhere symmetric upload bandwidth matters.
Regulated industries
Contractual or statutory uptime obligations across finance, legal, healthcare — where SLA-backed restoration windows are part of compliance.
Real-time business systems
Trading, dispatch, logistics, broadcast — where latency or downtime has measurable financial cost per minute, not just operational friction.
Multi-site connectivity
Operations needing private MPLS or SD-WAN networking between sites with consistent carrier-grade performance across every location.
None of the above?
You're probably better off with FTTP plus failover — and we'll tell you that during the audit. Our incentive is solving your operational problem, not selling you the most expensive product.
Leased lines that link your sites as one private network.
For organisations with multiple offices, warehouses, retail sites or operational locations, leased lines provide the foundation for private inter-site networking via MPLS, SD-WAN and site-to-site VPN architectures.
Telexico designs and installs multi-site connectivity platforms with centralised management, resilient routing and carrier-grade performance. Sites can be anywhere in the UK; the network looks and behaves like one continuous LAN regardless of geographic spread.
Common multi-site leased line patterns we deploy:
MPLS private network
Every site connects to a carrier MPLS core; sites see each other as one private network. Voice, video and data prioritised. Centralised management of routing and security across the entire estate.
SD-WAN overlay
Software-defined WAN intelligently routes traffic across multiple connectivity paths — leased lines, FTTP, 4G/5G, Starlink — based on real-time performance. Faster, more flexible and easier to scale than pure MPLS.
Hub-and-spoke connectivity
Large head office on a high-bandwidth leased line, branch sites on FTTP or smaller leased lines feeding back to central network. Common architecture for retail chains and professional services groups.
Site-to-site VPN
Encrypted tunnels between sites over the public internet. Lower-cost option suitable for smaller multi-site operations or hybrid leased-line/broadband architectures where some sites don't need full carrier-grade links.
Diverse-carrier resilience
Primary leased line from one carrier, secondary leased line from a different carrier (e.g. Openreach + CityFibre). True path diversity for mission-critical operations — when one carrier has a regional issue, the other usually doesn't.
Free audit covers existing site connectivity, future capacity requirements, security needs and budget — recommendation comes back with the right architecture for your operation rather than the most expensive option.
Where Telexico installs business leased lines across the UK.
Sectors where dedicated leased line connectivity is most commonly the right answer — not because every business in these industries needs one, but because the operational characteristics that justify a leased line are more common here.
Manufacturing & industrial
Production-floor IoT, MES systems, ERP connectivity, factory automation. Downtime stops production; SLA-backed connectivity justifies the cost.
Healthcare & clinical
Patient management systems, telehealth, clinical imaging, compliance recording. Uptime is often statutory, not just operational.
Multi-site retail
Central EPOS, inventory management, head-office reporting, payment networks. Per-site outage cost is bounded; multi-site outage cost is catastrophic.
Professional services HQs
Legal, accountancy, consultancy head offices with 30+ users on continuous cloud workflows, video meetings, VPN access. Productivity tied directly to bandwidth quality.
Warehouses & logistics
WMS, dispatch systems, fleet tracking, EDI integration with suppliers and customers. Connectivity outage stops physical operations.
Hotels & hospitality groups
PMS, booking systems, guest WiFi at scale, IPTV, central kitchen ordering. Guest-facing systems need SLA-backed reliability.
Schools & education
Cloud learning platforms, BYOD networks at scale, video conferencing across campuses. Multi-site education groups particularly leased-line-suited.
Financial & regulated
Trading systems, compliance recording, real-time data feeds, regulator-mandated uptime. The kind of operations where leased line was always the answer.
Distribution & supply chain
Real-time inventory, supplier-customer EDI, dispatch and tracking. Multi-warehouse operations linked by MPLS or SD-WAN.
Simpler telecoms. Fewer suppliers. Real support.
Send us your current setup. We'll show you where we can simplify, consolidate or reduce cost — no rigid pricing, no hard sell.
AI receptionist answers 24/7, captures the lead and sends it straight to your team.
Broadband, phones, AI, WiFi, failover and CCTV — one bill, one UK team.
We design around your team, your hours and your customers — not a generic package.
⚡ 30 seconds to share your details · 💬 We respond promptly · 🔒 No hard sell
Find out if a leased line is genuinely the right answer.
Tell us your operation, your downtime cost, your bandwidth needs and your current setup. We'll come back with an honest assessment — including the situations where high-tier FTTP plus failover would be the better, cheaper answer.
Frequently asked questions
What is a business leased line?
A leased line is dedicated fibre-optic connectivity from your premises directly to the carrier's network. Unlike business broadband (which shares infrastructure with other customers at the local aggregation point), a leased line is yours alone end-to-end. You get uncontended bandwidth, symmetric speeds (upload matches download), business-grade SLA with contractual response and restoration times, and significantly more reliable performance — at significantly higher cost than equivalent-speed FTTP.
When does a business actually need a leased line vs full fibre?
Leased lines fit specific operations: manufacturing during production hours, healthcare during clinical hours, financial services with regulatory uptime requirements, multi-site retail where central EPOS continuity matters, very large symmetric bandwidth needs (video production, cloud workflows), data-heavy operations, and any business where SLA-backed restoration matters more than capital cost. For typical UK SMEs (offices under 50 users, hospitality, smaller retail, professional services), business FTTP plus proper failover delivers similar real-world operational outcome at much lower cost.
How much does a business leased line cost in the UK?
Indicative monthly costs: 100Mbps symmetric £350-700/month, 200Mbps £500-1,000/month, 500Mbps £900-1,500/month, 1Gbps £1,200-2,500+/month. Plus initial install cost of £500-3,000 depending on civil works required. Significantly more than equivalent-tier FTTP — the difference funds dedicated infrastructure, symmetric speeds, business SLA and SLA-backed restoration.
How long does a leased line take to install?
Typically 21-45 working days due to dedicated Openreach (or alternative carrier) civil works — laying new fibre from carrier exchange to your premises. Sometimes faster where existing duct is available, sometimes longer where new civils, street works permits or wayleaves are required. We give realistic survey-led dates with every quote.
Which carriers does Telexico provide leased lines through?
Carrier-agnostic — we provision leased lines through Openreach, CityFibre, BT Wholesale, Virgin Media Business, Colt, TalkTalk Business and other UK carriers depending on which has the best route and pricing at your specific address. We check every viable carrier during quoting and recommend honestly based on speed, SLA, cost and install timeline.
What SLA comes with a Telexico leased line?
Standard business SLAs include: contractual restoration target (typically 4-8 working hours for major faults), measured uptime guarantee (typically 99.95% or better), 1-2 hour response time for faults, and service credits where SLA is missed. Specific contractual terms agreed at signup based on the underlying carrier and your operational requirements.
Can a leased line be used as the backup for FTTP, or do I need it as primary?
Either configuration is valid. Most commonly: leased line as primary (business-grade SLA, dedicated bandwidth) with FTTP or 4G/5G failover as diverse-path backup. Some operations run it the other way — high-tier FTTP primary, leased line as SLA-backed restoration backup for the rare major outage. Free audit identifies the right configuration for your specific downtime cost and operational risk profile.
Can leased lines connect multiple sites under one network?
Yes — multi-site leased line networks are a core deployment pattern. Sites connect into a private MPLS (Multi-Protocol Label Switching) network so every site sees every other site as if on the same LAN. Voice, video and data traffic prioritised, single ISP relationship, centralised management. Common for retail chains, multi-office professional services, manufacturing groups, healthcare networks.
What is ethernet connectivity vs leased line — same thing?
Effectively yes — 'ethernet leased line', 'business ethernet', 'dedicated ethernet' and 'ethernet over fibre' (EoFTTC) all refer to the same category of dedicated point-to-point business connectivity. The naming varies by carrier and contract type. All deliver uncontended symmetric bandwidth with SLA-backed business uptime.
Can I keep my phones running over a leased line?
Yes — leased lines are ideal for VoIP because the symmetric upload bandwidth and low jitter give cleaner voice quality than even high-grade FTTP. Hosted VoIP, SIP trunks and Microsoft Teams Phone all work better over leased line than shared broadband. Leased line + hosted VoIP is a common multi-site enterprise deployment.
Do you provide UK-wide leased line support?
Yes. Leased lines are deployed and supported UK-wide regardless of postcode. West Midlands sites get a Telexico engineer on-site for the install hand-off; other UK locations get a vetted partner engineer working to the Telexico standard. UK-based central support team manages the carrier relationship in either case.
Tailored around your business.
Send us your current setup. We'll review what you have, what you pay, and where we can simplify, consolidate or improve it — no hard sell, no fixed-package pressure.