Ditch the old PBX. Move to a fully hosted cloud phone system — AI receptionist, unlimited UK calls, MS Teams integration and no mid-contract price rises. All managed by Telexico.
A cloud phone system (also called hosted VoIP or cloud PBX) replaces your traditional on-site phone system with software hosted securely in the cloud. No hardware to maintain, no engineer call-outs — just phones that work wherever your team is.
Everything runs in the cloud. No PBX box to maintain, no expensive on-site engineer visits.
Answer every call 24/7. AI routes calls, takes messages and books appointments automatically.
Desk phone, mobile app or desktop softphone — your team can work from anywhere.
Make and receive business calls directly inside Microsoft Teams. Zero extra hardware.
Add or remove users in minutes. No hardware to order, no engineer needed.
Telexico monitors, updates and secures your system 24/7. You just use it.
Record calls for compliance. See real-time dashboards of call volumes and team performance.
One predictable monthly cost per user. No surprises, no mid-contract rises — ever.
| Feature | Cloud Phone System | Traditional PBX |
|---|---|---|
| Setup cost | Low / zero | £2,000–£10,000+ |
| Monthly cost | Per user, predictable | High line rental + calls |
| Remote working | ✓ Fully supported | ❌ Not without VPN |
| AI features | ✓ Built in | ❌ Not available |
| PSTN 2027 ready | ✓ Already compliant | ❌ Needs replacing |
| Scales with business | ✓ Add users instantly | ❌ Hardware dependent |
A cloud PBX (Private Branch Exchange) is a business phone system hosted in the cloud rather than on physical hardware at your office. It delivers all the same features as a traditional PBX — call routing, extensions, hold music, auto attendant — but without the hardware costs or maintenance.
Yes. Telexico's cloud platform runs on enterprise-grade infrastructure with 99.99% uptime SLA. Combined with our Assure X 4G failover, your calls keep working even if your broadband goes down.
Absolutely. We port all your existing numbers to the cloud system at no charge. Your customers will never notice the switch.
Not necessarily. Many businesses use the free softphone app on computers and mobiles. If you prefer desk phones, we supply and configure Yealink handsets from £79.
Simple per-user monthly pricing. No call charges on UK landlines and mobiles. No hidden fees. One invoice from one provider.
Most businesses save 30–40% vs their current provider. Find out how much you could save.