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Business Guide

How to Set Up a VoIP Phone System

Setting up a business VoIP phone system with Telexico takes 1–5 working days. Here's exactly what's involved — and what we handle for you.

Step 1: Choose Your Setup

Decide whether you want desk phones, softphones (PC/mobile apps), or both. Most businesses use a mix — desk phones for the office, mobile apps for staff who travel. Telexico provides Yealink handsets which are pre-configured and posted directly to your address.

Step 2: Number Porting

If you want to keep your existing number, we submit a port request to your current provider. This takes 5–10 working days. During porting, your existing line remains live — calls don't drop. We'll give you a temporary number to use immediately.

Step 3: Configure the System

Telexico configures your auto-attendant, hunt groups, voicemail, call recording and any custom routing before go-live. You receive login credentials to manage the system yourself going forward — or we manage it for you on an ongoing basis.

Step 4: Go Live

Once phones arrive and numbers have ported, you're live. The typical timeline from order to fully live is 5–10 working days. For urgent deployments, we can provision softphone accounts within hours.

What Internet Connection Do You Need?

Each VoIP call uses approximately 100Kbps. A 10Mbps broadband connection can handle 100 simultaneous calls theoretically — in practice, any business broadband of 50Mbps+ is more than sufficient. We recommend a QoS-configured router (supplied by Telexico) to prioritise VoIP traffic.

Ready to take the next step?

Telexico serves businesses across Wolverhampton, Birmingham, Walsall, Dudley and the wider West Midlands. Get a free, no-obligation quote today.

🚀 Get a Free Quote 📞 0121 268 0121

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VoIP Phone SystemsWhat is VoIP?VoIP CostsBusiness Broadband
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