Poor WiFi is one of the most common causes of lost productivity in UK offices. Dropped calls, slow page loads, dead spots in the meeting room — they all trace back to the same problem: a consumer-grade router trying to do an enterprise job. Here's how to do it properly.
The router your ISP gives you is designed for a home with 3–5 devices. An office with 20 people and 40 devices will overwhelm it immediately. Enterprise access points (Ubiquiti UniFi, Cisco Meraki, Aruba) are designed for dense device environments, support seamless roaming between access points, and handle QoS to keep VoIP calls stable while the rest of the team browses.
A single access point typically covers 30–50 devices in a standard office layout. As a rule of thumb, one access point per floor in a small office (under 20 users), or one per 15 users in an open-plan environment. High-ceilinged warehouses or buildings with thick walls need specialist survey and placement.
WiFi 6 (802.11ax) handles more simultaneous devices more efficiently than WiFi 5 (802.11ac). If you're installing new access points in 2025, WiFi 6 is the right choice — it's future-proof and the cost difference over WiFi 5 is now minimal. WiFi 6E adds the 6GHz band for even higher performance in dense environments.
A properly configured business WiFi network separates your internal traffic from guest traffic using VLANs. This keeps your business data secure and prevents guests consuming your entire bandwidth. Telexico configures guest WiFi portals with bandwidth limits, time limits and optional terms acceptance.
WiFi planning without a site survey is guesswork. Thick walls, metal cabling trays, microwaves and neighbouring networks all create interference. Telexico performs a professional Ekahau or iBwave site survey before installing any enterprise WiFi system — this identifies optimal access point placement and avoids the dead spots that plague self-installed systems.
Telexico provides all of these services across the UK, with particular expertise across Wolverhampton, Birmingham and the West Midlands. Get a free quote — no obligation.
For most small offices (under 20 users), a Ubiquiti UniFi system with 2–3 access points is the most cost-effective enterprise solution. For larger or multi-floor premises, Cisco Meraki or Aruba Central offer more advanced management features.
Quality of Service (QoS) settings on your router prioritise business-critical traffic (VoIP, video conferencing) over lower-priority traffic (video streaming, downloads). A business-grade firewall can also apply per-user bandwidth limits.
5GHz is preferable for most business use — it's faster and less congested than 2.4GHz. Enterprise access points broadcast both bands simultaneously and automatically connect each device to the optimal band (band steering).
Yes — Telexico handles the complete network infrastructure project: structured cabling, access point mounting, switch configuration and WiFi setup. One team, one project, one invoice.